frequently asked Questions

No. Unfortunately, missed course sessions cannot be made up.Our level-based course concept includes regular revision of previously covered content. This means that missing an individual session does not mean you will fall behind.There is one exception for absences due to illness or injury: if you miss several sessions for either of these reasons, you can email us a medical certificate at office@aerialsilk.at. We will then review whether an individual solution is possible.If you miss two or more sessions for reasons other than illness or injury, you will receive one free session for the following Foundation & Flow Workshop. This means you get three sessions for the price of two. Please contact us at office@aerialsilk.at to arrange this.Missed workshop sessions and individual classes cannot be made up.

Up to 24 hours before the beginning of the session using the Eversports app. Even if this deadline has passed, we ask you to cancel your attendance using the app so others can attend the session.

Up to one week before the start of the course. An exchange is possible up to 48h before the start of the course. - Booked courses and workshops can be cancelled via Eversports up to 1 week before the start of the course. Course fees cannot be refunded but remain as an active product indefinitely in the Eversports app and can be redeemed directly for future courses and workshops. The spot for the course can be given to another participant up to 48h before the start of the course, provided they meet the respective level requirements. In this case, send us an email with the following information: Course Name Date Name and email of the respective participant This change must first be confirmed by Aerial Silk Vienna by e-mail before the start of the course. The course fees will be charged directly between the person making the payment and the person taking the course.